10% Extra Campaign
I. CAMPAIGN ORGANIZER
The organizer of the campaign "- 10% EXTRA" (hereinafter referred to as "the Campaign") is SC SOFIAMAN IMPEX SRL. (hereinafter referred to as "the Organizer"), with its registered office in Târgu Neamț, Mărășești street, no. 215, postal code 615200, Neamț county, registered with the Trade Register under no. J27/105/1996, CUI RO 4536401, represented by Mr. Florin Cucu, as General Manager.
II. CAMPAIGN DURATION
The campaign runs from January 16, 2026, in the online store www.sofiaman.ro.
III. CAMPAIGN AREA
The campaign will only take place on www.sofiaman.ro, subject to available stock. The promotional campaign will run until January 16, 2026.
IV. RIGHT TO PARTICIPATE
Any legal entity and any natural person aged at least 16 (hereinafter referred to as "Participant") who buys online from sofiaman.ro can participate in the Campaign.
V. CAMPAIGN MECHANISM
The Campaign consists of applying a -10% Extra discount when purchasing a shopping cart with a minimum of 3 products.
All Sofiaman products, both full-price and discounted, are eligible for the campaign.
The condition to benefit from the -10% Extra discount is to purchase a minimum of 3 products on the same receipt.
Example: if 2 full-price products are purchased (a -10% discount is applied to the full price) + 1 product already discounted by -10% (a -10% discount is applied to the already reduced price), the 30% and 10% discounts are not cumulative. Attention!
The value of the shopping cart is not taken into account, only the purchase of a minimum of 3 products. The discount is applied by entering the code RELAX10 on the checkout page after adding a minimum of 3 products to the cart.
The campaign cannot be combined with other promotional offers and/or special offers and/or advertising campaigns and/or other price reductions granted by the Organizer, regardless of how they are granted (including, but not limited to, loyalty cards, other value cards / vouchers related to other advertising campaigns).
In the case of placing an order on www.sofiaman.ro, the invoice will be issued based on the data provided by the Customer during the order placement process.
The Organizer is not responsible and cannot be held liable for the Customer providing incorrect, incomplete and/or false data at the time of account creation and/or order placement.
During the Campaign, orders can be placed on www.sofiaman.ro both by phone and online.
In the event of returning a product purchased using a discount offered in the Campaign, regardless of the reason for the return, the refunded amount will be equal to the amount actually paid by the Customer, i.e., the price of the product on the purchase receipt/invoice, minus the value of the discount granted in the Campaign.
VI. CAMPAIGN RULES
The Campaign Rules are available free of charge on www.sofiaman.ro
VII. FORCE MAJEURE
In any force majeure situation that totally or partially prevents or delays the execution and/or continuation of the Campaign, the Organizer shall be exonerated from any liability regarding the fulfillment of its obligations for the period during which it is prevented.
VIII. INTERRUPTION, MODIFICATION, SUSPENSION AND TERMINATION OF THE CAMPAIGN
The Organizer reserves the right to suspend, modify, extend or definitively interrupt the Campaign at any time, but not before informing the public by posting in Sofiaman stores and online on sofiaman.ro.
IX. LEGAL BASIS
These Regulations are in accordance with the provisions of Government Ordinance no. 99/2000 regarding the marketing of products and market services, Government Decision no. 333/2003 containing methodological norms for the application of Government Ordinance no. 99/2000 regarding the marketing of products and market services, and Regulation (EU) no. 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
X. DISPUTES
Any disputes arising between the Organizer and the participants in the promotion will be resolved amicably or, if this is not possible, will be settled by the competent Romanian courts in Neamț county.
XI. COMPLAINTS
The written request from Campaign Participants to notify the Organizer regarding non-compliance with these Regulations must be submitted or sent to the Organizer's headquarters within a maximum of 48 (forty-eight) hours from the purchase of the product from one of Sofiaman stores in the country, or from the delivery date for products purchased online from sofiaman.ro. Any complaint submitted after the specified deadline cannot be resolved positively. Complaints will be resolved within 15 (fifteen) calendar days.
XII. OTHER REGULATIONS
In case of attempted fraud, abuse or acts directed against and/or targeting it, the Organizer reserves the right to take all necessary measures to remedy the situation and hold the guilty parties liable under the law.
The Organizer does not assume responsibility for the inability to participate in the Campaign due to errors or causes that are not directly dependent on the Organizer, such as technical malfunctions of the internet service provider, etc.
XIII. MISCELLANEOUS
Participation in this campaign implies acceptance of these Regulations.